1. Overview & Free Core Tier

CafeFlow (operated by Shiv Akbari) provides core point-of-sale, menu management, and QR ordering software completely free of charge. No credit card is required to sign up, meaning there are zero recurring subscription fees for our free plan.

2. Wallet Coin Recharges & Subscriptions

Optional wallet coin recharge packages (e.g. ₹100 for 750 coins, ₹500 for 4,500 coins, ₹1000 for 10,000 coins) provide pay-as-you-go usage credits. Free welcome coins have zero cash value and are non-refundable. Unused paid coin balances roll over indefinitely.

3. Refund Request Process & Timeline

In cases of duplicate charges, transaction failure during checkout, or billing errors, please contact our support team at support@cafeflow.fun or call +91 9016503434 within 7 days of the payment.

Refund Processing Window: Approved refunds are processed within 5 to 7 business days and credited directly back to your original payment method (Credit/Debit Card, Net Banking, UPI, or Wallet).

4. Contact Legal & Merchant Directory

Legal Entity Name: Shiv Akbari
Trade Name: CafeFlow
Support Email: support@cafeflow.fun
Support Phone: +91 9016503434

3. Refund Request Process & Timeline

In cases of duplicate charges, transaction failure during checkout, or billing errors, please contact our support team at support@cafeflow.fun or call +91 9016503434 within 7 days of the payment.

Refund & Cancellation Policy

1. Overview & Free Core Tier

2. Wallet Coin Recharges & Subscriptions

3. Refund Request Process & Timeline

4. Contact Legal & Merchant Directory

Refund & Cancellation Policy

1. Overview & Free Core Tier

2. Wallet Coin Recharges & Subscriptions

3. Refund Request Process & Timeline

4. Contact Legal & Merchant Directory